What you need
- A BotrixAI workspace. Sign in at voice-app.botrixai.com.
- A modern browser β the current version of Chrome, Edge, Firefox or Safari.
- A microphone, and permission to use it, if you want to talk to your agent from the browser with Web Calls.
For browser calls
Web Calls stream audio over WebRTC, so:- The page must be served over HTTPS. Browsers refuse microphone access on plain HTTP origins.
- Allow the microphone permission prompt when it appears. If you dismissed it earlier, re-enable it in your browserβs site settings.
- Corporate networks that block UDP can prevent the audio connection from establishing. If a call connects but you hear nothing, try a different network first.
For phone calls
To place or receive real calls you also need:- An account with a telephony provider β see Telephony for the supported ones.
- A phone number on that provider.